State Farm® Insurance Agent Mike Frantz

"Akaycia was very informative and helpful guiding me through the process of changing policies."

"Very informative with coverages and limits!"

"CASEY is a very friendly/understanding lady who provided outstanding service during my process in purchasing the car insurance policy...Casey and I will discuss home owners insurance later this year---YEP --- she's that good---"

"Nile was awesome!"

"Akaycia was wonderful and amazing....I was overly impressed with her customer service skills....I called concerned and had many questions and being that I've been with State farm for a while I was hoping to deal with one of the agents I had previously dealt with......well she changed my mind real quick because she helped me like it was nothing else she rather do....This young lady is special and this branch already had an elite group of agents and where did she come from I don't know I had never dealt with her before but she's definitely helped further enhance an already special place........so many get into customer service but really but really just do it as a job or paycheck but not this young lady she attacked my questions and concerns like she was bothered that I didn't have anymore ......BTW I made this call close to her knock off time but you wouldn't know this from her kind helpful insightful answers. She's a true gem and I'm very happy with that whole staff"

"Great job handling my coverages and explaining everything"

"I have been looking to switch my current insurance provider and also wanted to get pet insurance for my pooch. I am glad I came across Mike Frantz- State Farm Insurance. I can't wait to get started. Thank you for all you do."

"I have been searching for a new insurance company for some time now, and Mike's team made my decision extremely easy. Their customer service was amazing from the time of my first call, they were so genuine, and their pricing seems really hard to beat. They were knowledgeable, responsive, and genuinely took the time to help me find the best coverage for my needs. I highly recommend!"

"I just bought a new car and needed insurance after not having any for 2 years. They really worked with me to break down what my coverage entailed. Mike's team was extremely helpful in making sure I had good coverage if something went wrong while also, staying within my requested budget. Highly recommended them to anyone looking for auto insurance!"

"Professional and responsive communication. It’s also nice to see bilingual support available for both English and Spanish speaking customers."

"Big thank you to Mike. I had a great experience at this agency. Got better rates with them than other places after shopping around. Mike and his staff were so nice. I will recommend this State Farm location to anyone needing insurance."

"Lisa was phenomenal. Her customer service skills are amazing. She helped us to get a more affordable home insurance policy and was so patient. We made the right decision and I'm thankful that we chose this State Farm agency."

"I’m saving more money on my home and auto insurance than ever before. Highly recommend Mike Frantz for Florida drivers."

"I recently wanted to switch from Geico and started shopping around for auto insurance in the Tallahassee area. That was not an enjoyable process until I found Mike’s State Farm office. I couldn’t be happier with the experience I had with Mike and his staff. Mike was patient (I had a lot of questions), he was attentive to my needs, and took the time to make sure I fully understood my options. Not only did I end up with a new policy but I feel like I have better coverage than I have in the past. I truly felt cared for throughout the entire process. Highly recommend!"

"I’ve been thinking about going with a new company for my car insurance and after searching different recommended companies and agents I think Mike will be an awesome choice. Him and his team provides great customer service and also unbeatable rates!"

"They made everything simple and easy to navigate, and I really appreciated how patient they were when walking me through my options. I never felt pressured, just supported and well informed. It’s reassuring to know I have coverage that fits my needs and an agent who’s dependable if I ever have questions. The team is welcoming, professional, and always responds quickly. Definitely recommend!"

"AKAYCIA WAS AMAZING! VERY KNOWLEDGEABLE AND PLEASANT! GREAT CUSTOMER SERVICE!"

"Excellent customer service from a local representative who answers questions in layman's terms."

"Whenever I have a question, I can always count on Lisa to go above and beyond to help me! She is always so helpful and super kind! I switched to this agent years ago and she made it a breeze to do so. I highly recommend calling and speaking with her to help you through whatever questions you may have."

"For starters, it's good to hear a human being on the end of the phone, rather than a computer. The young lady I spoke to answered questions I didn't even know I had. I am quite a bit more informed now than I was before my call. In closing , I believe you should allow your agents to contact the insurance company that we are leaving and tell them ha ha we stole your customer."

"GREAT CUSTOMER SERVICE FROM LISA. Great location, easy in and out. Professional, courteous and very knowledgeable."

"They made the whole process so easy and stress-free. I never felt rushed, and they really took the time to explain everything in a way I could understand. I feel so much better knowing I have the right coverage and someone I can actually trust to help me out. Super friendly, professional, and always quick to respond!"

"Great agency office personnel really know what they are doing Thanks for help you made it easy"

"Timely ,Efficient, Easy , AFFORDABLE. WHAT ELSE can one say other than you'd be foolish not to explore this option"

"Lisa Hendricks best State Farm Office Manager she is excellent, she on point with her Job. Very professional. Thank You State Farm for your service ."